Hearthside Care Coordinators

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HomeWelcome to HearthsideSince 1999, our core goal is to enable older adults to remain in their home safely, with dignity and the most autonomy possible.We know the challenges you face in caring for an older adult and how it affects your own life, work and family. We also know the challenges that older adults experience. We see our job as helping the older adult AND supporting the family. We share our expertise, opinion and practical advice to families who are often facing frustrating and sometimes very frightening situations which require quick and decisive answers.We are licensed social workers with years of experience both with the geriatric population and with family and individual psychotherapy.We have a passion for helping seniors and their families.We are extremely knowledgeable about services and resources in the New York Metropolitan Area.We listen, advise and do. We offer you peace of mind.Our job is helping seniors maintain the highest quality of life with the greatest level of respect and independence. We provide services that encourage and nurture harmony within the entire familyHearthside specializes in helping people cope with the challenges of caring for older and physically challenged adults who are becoming less able to care for themselves.You can trust Hearthside Care Coordinators to be there when you can't. TMWho We Areslide 1Irene Zelterman Irene Zelterman, our Founder and Executive Director, is an expert in palliative care and end-of-life issues. She has received extensive training and has years of experience in this field. Irene’s experience and training as a psychotherapist enables her to understand and work with older adults and other family members who are facing end-of-life issues. She has volunteered as a co-facilitator of a support group for care givers. Irene has presented at workshops and schools including Brooklyn Law School, New York University and City University of New York. Using her expertise as a geriatric care manager Irene established The Hearthside Group. The Hearthside Group provides executive level consultation for older adults who understand that decisions they make now will impact their ability to stay independent in their later years.CredentialsCertified Advanced Social Work Case Manager (C-ASWCM) awarded by the National Association of Social WorkersNew York State Licensed Clinical Social Worker (LCSW)Experienced Care Manager since 1996 and a member of the National Association of Professional Geriatric Care ManagersEarned masters degree (MSW) 1985 from Hunter College School of Social WorkCertificate from New York Society for Clinical Social Work in Comprehensive Training Program in Palliative and End-Of-Life care: Working with Chronically and Terminally Ill PatentsAttends NYU Post Masters Certificate Program in Palliative and End of Life CareTrained by the New York City Bar Association as a court evaluator and guardianExperienced psychotherapist and member of the New York State Society for Clinical Social WorkGraduate of New York University, Bachelors of Arts, double major English and Metropolitan Studies.slide 2Jennifer A. Tripp Jennifer A. Tripp, Geriatric Care Manager, has experience working with seniors, families and children in varied settings. She worked in an assisted living facility, hospitals and an agency that provided services to autistic children. Jennifer is an avid tap dancer. She performs regularly with Three Arts Dance Studio in community centers and nursing homes. Jennifer grew up in Brooklyn and now lives on Staten Island with her husbandand two daughters.CredentialsExperienced careworker for adultsExperienced in the admission process of an assisted living facilityExperienced with discharge planning in a hospitalExperienced as a counselor in a hospital emergency roomExperienced working as an Applied Behavioral Analysis Therapist with autistic childrenExperienced counselor for the Department of Education with their Committee on Special EducationEarned a masters degree in social work 2002 from New York UniversityGraduated from SUNY Oneonta with a BA in psychologyslide 3Barra Bernstein Barra Bernstein's experience includes work at the Alzheimer’s Association of New York City, providing short term and ongoing counseling for family caregivers and persons with early to middle stage Alzheimer’s disease. Her work included help in the coordination of services for persons with dementia and assisted in their long term care planning. Barra has facilitated educational meetings for caregivers on Alzheimer’s disease explaining the Medicaid program benefits and application process. She organized projects with DOROT, an agency that alleviates social isolation among the elderly. She has served as the Co-Chair on the Social Service Committee at the Stephen Wise Free Synagogue organizing community projects. She volunteered at Kateri Residence Skilled Nursing and Rehabilitation Center and the Hebrew Home for the Aged. .CredentialsNew York State Licensed Masters of Social Work (LMSW)Earned Masters of Social Work in 2002 from Columbia University Recipient of the National Council of Jewish Women for her study in GerontologyGraduate of Lehigh University in 1994 with a BA in Psychology and Political ScienceMember of the National Association of Social Workers Our TeamIrene ZeltermanJennifer A. TrippBarra BernsteinPage 1Page 2Page 3How We HelpWe start with an ASSESSMENT. An assessment takes into account information gathered from family members as well as from the older adult. It includes an in-person evaluation of the older adults abilities, strengths and needs. We identify problems and offer solutions.After gathering information from family members we go into the seniors home to evaluate the present living situation plus identify and clarify problems.We are then able to design a long and short term care plan tailored to individual situations. Our care plan offers suggestions and solutions. We look at the overall situation considering the needs of everyone involved. These needs generally, but not always involve issues the following six areas:The Physical HomeThe Physical HomeWe know you want your family member to enjoy the rest of their years in a safeand meaningful way. We evaluate and address the PHYSICAL ENVIRONMENT: · Identify fire and safety hazards · Arrange for home modification, repair and clean up · Suggest ways to reduce the risk of falls · Arrange for the purchase of medical equipment and supplies · Arrange for purchase of food, clothing and home furnishing · Suggest free or low cost community resources · Provide consumer education.Home Care NeedsHome Care NeedsWe make recommendations and assist with HOME CARE: · Evaluate the need for home care · Advise the type and number of hours needed · Mediate for families with home care agencies · Screen and place private home care workers · Supervise private home care workers · Monitor agency home care workers.Financial ManagementFinancial ManagementWe advise about FINANCIAL MANAGEMENT: · Provide information about options for safeguarding finances · Maintain escrow account to assure cash is available in the home · Assist with health insurance forms · Explain eligibility for government assistance and help with applicationsMedicalEmotional SupportMedical and Emotional SupportWe address MEDICAL ISSUES and provide EMOTIONAL SUPPORT · Available 24 hours a day in case of emergency · Provide crisis intervention, counseling and support to clients and their families · Provide referrals to doctors who make house calls · Provide referrals to specialists · Accompany the client to doctors visits · Facilitate consensus among family members on issues of safety and autonomy.ConsultationConsultationWe offer CONSULTATION: · Provide expertise to caregivers who are able to be involved but need guidance · Provide assistance to Legal Guardians responsible for those who need intensive support.RelocationRelocationWe assist with RELOCATION: · Most older adults want to stay in their homes but there are times this is not possible and they have to move. There are many different kinds of facilities such as nursing homes, assisted living and independent living residences. Hearthside helps families to understand the difference between the various types of facilities and how these differences will impact the senior. With our help, you will be able to make the best choice for your family member. After a decision has been made we assist with the application process for entry into a facility. · Later, we help with packing and the logistics of the physical move. · We even arrange for an escort to accompany seniors traveling long distances.Other ServicesOther ServicesWe work with:Elderlaw attorneysTrusts and Estate attorneysAccountantsCare Managers throughout the countryDirectors of assisted living facilities, nursing homes and rehabilitation centersPayroll servicesDoctors, Dentist and nurses who make house callsPhysical and occupational therapists who make house callsMessage and music therapists who make hours callsYoga instructors and personal trainers who make house callsProfessional organizers and moversSpecialists in money management and health insurance claimsPlumbers, electricians, and handymenContractors who specialize in universal designIf we don't know someone who provides a service you need, we have enough resources to find a reputable service provider.The Physical HomeHome Care NeedsFinancial ManagementMedical and Emotional SupportConsultationRelocationOther ServicesFAQPage 1Page 2Page 3Page 4Frequently Asked QuestionsBehaviorsPaying for Care at HomeLiving OptionsGeriatric Care ManagementCase Studies

Understanding Financial Options Allows 92 Year-Old Man to Remain in His Home

Major Home Renovation and Excellent Home Care Enables an 82 Year-Old Womanto Return Home from a Nursing Facility

Overcoming Resistance to Home Care Results in an 87 Year-Old ManStaying at Home Where He Wants Live

Proper Medical Care Ends Hallucinations for a 92 Year-Old Woman

Understanding Financial Options Allows 92 Year-Old Man to Remain in His HomeMajor Home Renovation and Excellent Home Care Enables an 82 Year-Old Womanto Return Home from a Nursing FacilityOvercoming Resistance to Home Care Results in an 87 Year-Old ManStaying at Home Where He Wants LiveProper Medical Care Ends Hallucinations for a 92 Year-Old WomanTestimonialsArticlesHearthside PublicationsAging Well-January 2009Aging Well-Summer 2008Aging Well-July 2009New York Magazine-December 2006New York Daily News-October 2010ContactContact UsBrooklyn LocationHearthside Care Coordinators 456 Fifth Avenue 3rd FloorBrooklyn, NY 11215Telephone: (718) 797-4418Fax: (718) 797-4425Manhattan LocationHeartside Care Coordinators60 East 42nd StreetSuite 4600New York, NY 10165Telephone: (212) 300-0656©2008 Hearthside Care Coordinators, Inc. Tel: 718-797-4418 irene_eldercarenyc.org